Shipping Policy
At Beauty by Light, we aim to process and ship all orders as quickly and efficiently as possible. Below you’ll find everything you need to know about our shipping options, delivery time frames, and handling process.
Australia – Shipping Rates & Time frames
Free Shipping
-
FREE standard shipping on all Australian orders over $100
Standard Shipping
-
NSW, ACT, Victoria, Queensland & Tasmania
Free (orders over $100)
4 – 6 business days -
Western Australia, South Australia & Northern Territory
Free (orders over $100)
4 – 6 business days
Express Shipping
-
NSW, ACT, Victoria, Queensland & Tasmania
$24.95 AUD
1 – 3 business days -
Western Australia, South Australia & Northern Territory
$29.95 AUD
1 – 3 business days
Shipping timeframes are estimates only and commence once your order has been dispatched.
New Zealand – Shipping Rates & Timeframes
-
International Standard Shipping (Signature Required)
$59.00 AUD
6 – 7 business days -
International Express Shipping (Signature Required)
$89.00 AUD
4 – 5 business days
Please note: Free shipping does not apply to New Zealand orders.
Order Handling & Dispatch
-
All orders are dispatched from our Sydney warehouse
-
Orders are typically processed within 1–2 business days
-
Orders placed on weekends or public holidays will be processed on the next business day
Once dispatched, you will receive a tracking number via email.
Delivery Information
We ship via the Australia Post network, delivery times are estimates only and may be affected by factors outside our control, including carrier delays or peak periods. Beauty by Light is not responsible for delays once the parcel has been handed to the carrier.
Lost or Damaged Parcels
While we are not responsible for lost or damaged parcels, we are always happy to assist you in resolving any delivery issues.
For shipping enquiries, please contact:
Need Help?
If you have any questions about your order or shipping options, please reach out via:
-
Email
-
Live chat
-
Our contact page
We’re always here to help